Questions & Answers

We offer quality beauty products & services

We currently ship across the U.S. and internationally to select countries. You’ll see available shipping options at checkout based on your location.

Orders typically process within 1–2 business days. U.S. shipping takes 3–7 business days, while international delivery may take 7–14 business days, depending on your location.

Once your order ships, you’ll receive a confirmation email with a tracking number. You can also track your order through your Eula Beauty account.

We process orders quickly, but if you need to make changes, please contact us within 2 hours of placing your order at support@eulabeauty.com.

If you’re not satisfied with your purchase, you may return unopened or gently used products within 30 days of delivery. Please visit our Returns Page for instructions.

Email us at support@eulabeauty.com with your order number and reason for return. Our team will guide you through the process.

Yes, refunds are issued to your original payment method once we receive and inspect your returned item.

We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.

Yes! Join our email list for exclusive offers, or check our homepage for current promotions.

Absolutely. Many of our bestsellers have a “Subscribe & Save” option—get regular deliveries and enjoy a discount.